Privacy Policy
Rydian Executive Transport
Effective date: October 14, 2026
Rydian Executive Transport (“Rydian,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and share personal information when you visit BookRydian.com or SendMeACar.com, request a quote, book transportation, or communicate with us.
Information We Collect
Depending on how you interact with us, we may collect:
Your name, email address, telephone number, and billing information.
Pickup and destination addresses, travel dates, flight details, passenger counts, luggage information, and transportation preferences.
Information you provide through booking forms, emails, text messages, telephone conversations, or customer service requests.
Payment confirmations and transaction details supplied by payment processors.
Website information such as IP address, browser type, device information, and pages visited, collected through our website platform and related technologies.
If you book transportation for someone else, provide their information only with their permission.
How We Use Information
We use personal information to prepare quotes, arrange and provide transportation, coordinate pickups, process payments, send booking confirmations and service updates, respond to questions, maintain business records, prevent fraud, and meet legal obligations.
Where permitted and with consent when required, we may also send promotional communications. You may opt out of promotional messages without affecting your existing reservations.
How We Share Information
We share information as needed with drivers, dispatch personnel, transportation partners, booking providers, website providers, payment processors, and other service providers supporting our business.
For example, an assigned driver may receive your name, contact number, pickup location, destination, and relevant trip instructions.
We may also disclose information when required by law, to respond to lawful requests, or to protect the safety, rights, or property of our customers and business.
We do not sell or rent personal information. We do not share personal information with third parties for their own marketing or use personal information for targeted advertising.
Payments
Payments may be handled by third-party payment providers, including providers supporting Apple Pay when available. Their processing of payment information is governed by their privacy policies. Please do not send full payment card numbers or security codes through ordinary email or text messages.
Cookies and Website Technologies
Our website and embedded services may use cookies and similar technologies to support functionality, remember preferences, and understand website use. You can manage cookies through your browser settings. Disabling certain cookies may affect website features.
Text Messages and Email
When you provide contact information for a reservation or inquiry, we may contact you about that request, including confirmations, driver arrival details, schedule changes, and payment matters.
Marketing messages require consent where applicable. You can unsubscribe from promotional emails using the instructions provided. For promotional texts, reply STOP where supported or contact us directly. Message and data rates may apply.
We do not sell or share mobile numbers or text-message marketing consent with third parties for their own marketing purposes.
Retention and Security
We retain personal information as reasonably necessary to provide services, maintain financial and business records, resolve disputes, and meet legal obligations.
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No electronic transmission or storage system is completely secure.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, or to withdraw marketing consent.
Depending on applicable law, you may have additional rights, including obtaining a portable copy of your information or opting out of certain processing. We may verify your identity before acting on a request and may retain information where legally permitted or required.
To make a request, email dispatch@bookrydian.com with the subject “Privacy Request.” If we deny a request, you may ask us to reconsider by replying with the subject “Privacy Appeal.” We will handle requests and appeals within applicable legal time limits.
Children’s Privacy
Our website and booking services are intended for adults arranging transportation. We do not knowingly collect personal information directly from children under 13. A parent or guardian may provide information needed to arrange transportation for a minor.
Third-Party Services
Links and embedded booking or payment tools may lead to services operated by other companies. Their privacy policies govern information they collect directly.
Policy Updates
We may update this policy as our services or practices change. We will post the revised policy here and update its effective date.
Contact Us
Rydian Executive Transport
Dallas, Texas
Email: dispatch@bookrydian.com
Phone: 945-287-8888
Website: https://www.bookrydian.com